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Garage door repair · Tracks

Off-track garage door repair

A garage door that comes off its track is not safe to use. Our technicians put the door back on track, repair the part that caused the problem and test the door before they leave.

Google ★★★★★ 4.9 from 270+ reviews
Since 1996 in Northwest Ohio
24/7 emergency service

We give you the service call price on the phone before we book. Emergency service is available 24/7.

Request garage door service

We call you back within 15 minutes during business hours.

Safety first

Do not use an off-track door

Leave the door where it is. Do not use the opener and do not try to force the door. An off-track door can fall, and using it can damage other parts. Call 419-924-5533. Emergency service is available 24/7.

How a garage door comes off its track

A door rarely comes off its track on its own. Usually another part breaks first. For example, a torsion spring can snap, and the door drops and jams in the track. A car can also hit the door and push it out of place.

Our technicians find the cause, repair it and realign the door so it opens and closes correctly.

Signs your door is off track

An off-track door can damage the other parts of the door system. It can also stop the door from working at all. Call us if you see any of these signs.

A white garage door that hangs crooked in its opening, with an uneven gap at the bottom

The door is tilted, crooked or opens at an angle.

The door wobbles or moves in a jerky way.

The door gets stuck halfway or will not open.

You see gaps between the rollers and the track.

A track is dented, bent or broken.

You hear grinding or scraping as the door moves.

How an off-track repair works

1

Inspect the door

The technician checks the tracks, rollers, springs and cables to find out why the door came off.

2

Price first

You get the repair price before any work begins.

3

Repair, realign and test

We put the door back on its track, do a balance test and realign the safety sensors.

Garage Door

AJ Door, West Unity, Ohio. Serving the tri-state area since 1996.

Why homeowners call AJ Door

Serving Northwest Ohio since 1996

Our technicians have repaired garage doors in Ohio, Michigan and Indiana for almost 30 years.

The price before the work

We give you the service call price on the phone. The technician gives you the repair price before any work begins.

Emergency service 24/7

A door stuck open or a car trapped inside? Call us at any hour.

Rated 4.9 on Google

More than 270 customers rated our work on Google.

Read our reviews

Garage door repair near you

Our technicians work from our West Unity showroom and serve 26 counties in Northwest Ohio, Southeast Michigan and Northeast Indiana. Enter your ZIP code or town to check your address.

Enter your ZIP code or town, or tap a county on the map.

Map of the 26 counties in Ohio, Michigan and Indiana that AJ Door serves from West Unity, OhioCrawford County, OhioJay County, IndianaHancock County, OhioNoble County, IndianaDefiance County, OhioBranch County, MichiganFulton County, IndianaKalamazoo County, MichiganWashtenaw County, MichiganBarry County, MichiganMarion County, OhioShelby County, OhioVan Wert County, OhioDelaware County, OhioWabash County, IndianaAllen County, IndianaMiami County, IndianaLaGrange County, IndianaJackson County, MichiganSt. Joseph County, MichiganMarshall County, IndianaHillsdale County, MichiganSandusky County, OhioHuntington County, IndianaLucas County, OhioGrant County, IndianaHuron County, OhioElkhart County, IndianaIngham County, MichiganKosciusko County, IndianaLivingston County, MichiganLogan County, OhioUnion County, OhioAuglaize County, OhioRichland County, OhioWilliams County, OhioWood County, OhioWayne County, MichiganSteuben County, IndianaCass County, MichiganLenawee County, MichiganDeKalb County, IndianaHoward County, IndianaMonroe County, MichiganBlackford County, IndianaWells County, IndianaAdams County, IndianaPutnam County, OhioWhitley County, IndianaSeneca County, OhioSt. Joseph County, IndianaHardin County, OhioAllen County, OhioMacomb County, MichiganFulton County, OhioVan Buren County, MichiganHenry County, OhioOttawa County, OhioWyandot County, OhioAllegan County, MichiganMercer County, OhioPaulding County, OhioMorrow County, OhioOakland County, MichiganEaton County, MichiganCalhoun County, MichiganErie County, OhioOHIOMICHIGANINDIANANobleDefianceBranchWashtenawVan WertAllenLaGrangeJacksonSt. JosephHillsdaleSanduskyLucasWilliamsWoodSteubenLenaweeDeKalbMonroeAdamsPutnamWhitleyAllenFultonHenryPauldingCalhounToledoFort WayneWest Unity
Counties we serveAJ Door showroomCall to check

West Unity showroom

Showroom

107 Linden St.
West Unity, OH 43570

Monday to Friday: 7:30 AM to 4:00 PM ET
Saturday: by appointment
Emergency service: 24/7

Counties we serve

Ohio

Williams, Fulton, Defiance, Henry, Paulding, Van Wert, Putnam, Allen, Wood, Lucas and Sandusky counties.

Michigan

Hillsdale, Lenawee, Jackson, Washtenaw, Monroe, Branch, St. Joseph and Calhoun counties.

Indiana

Steuben, DeKalb, Noble, Allen, LaGrange, Whitley and Adams counties.

See the towns we serve

Off-track door questions

Is an off-track garage door dangerous?

An off-track door is not dangerous if it stays still. If you try to operate it, it can fall or damage the rest of the door system. Do not use the door. Let a trained technician repair it.

Will I need other repairs?

Often, yes. Usually a spring, cable or roller broke first. We repair that part too and give you the full price before we start.

Can I push the door back on the track myself?

We do not recommend it. The door is heavy, and the springs and cables can be under tension. Leave the door where it is and call us.

Related services

Garage door spring repair

A broken spring is a common reason a door drops off its track.

Spring repair

Garage door roller repair

Worn or jammed rollers can pull a door out of its track.

Roller repair

Garage door cable replacement

A snapped cable can leave the door hanging crooked.

Cable replacement